Shipping Policy
Last updated: September 16, 2026
This Shipping Policy explains how TikTok123Shop (“we”, “us”, “our”) processes, ships, and delivers orders placed on https://tiktok123shop.com/. By placing an order you agree to the terms below.
1. Where We Ship From
All TikTok123Shop orders are packed and dispatched from our own warehouse located in the United States. We are not a drop-shipping store and we do not ship from overseas for US orders. This means:
- No customs forms, no import duties, and no customs delays
- No international transit time
- Faster replacement service if something goes wrong
2. Shipping Destinations
We currently ship to the United States only.
Orders with a shipping address outside the United States cannot be accepted and will be cancelled and fully refunded.
3. Shipping Cost
Standard shipping is free on every order. There is no minimum order value, no weight surcharge, and no handling fee added at checkout. The price you see on the product page is the price you pay at checkout.
4. Order Processing Time
| Stage | Timeframe |
|---|---|
| — | — |
| Order placed | Confirmation email sent immediately |
| Payment verified | Same business day |
| Order picked and packed | 1–2 business days |
| Handed to carrier | 1–2 business days |
Orders are processed Monday through Friday, excluding US federal holidays. Orders placed after 2:00 PM Eastern Time on a Friday, or on a weekend or holiday, begin processing on the next business day.
During peak periods such as Black Friday, Cyber Monday, and December holiday shipping, processing may extend to 3 business days. We will post a notice on this page if that happens.
5. Delivery Time
After your order leaves our warehouse:
| Destination | Estimated delivery |
|---|---|
| — | — |
| Contiguous United States | 3–7 business days |
| Alaska and Hawaii | 5–10 business days |
| US territories (PR, GU, VI) | 7–14 business days |
Delivery estimates are provided by the carrier and are not guaranteed. Weather events, carrier backlogs, and incorrect addresses can extend delivery time. These estimates do not include the 1–2 business day processing window.
Total expected time from order to delivery: 4–9 business days for most US addresses.
6. Order Tracking
Every order receives a tracking number.
- When your order ships, we email you a tracking link.
- You can also track any order from our Track Your Order page using your order number and email address.
- Tracking information can take up to 24 hours to become active after the label is created. A label being created does not always mean the package has physically left our warehouse.
If your tracking has not updated for more than 5 business days, contact us and we will open a carrier trace on your behalf.
7. Incorrect or Incomplete Addresses
Please double-check your shipping address before completing checkout.
- If your order has not yet shipped, contact us immediately and we will correct the address.
- If your order has already shipped, we cannot change the address. The carrier may be able to redirect the package for a fee, or it may be returned to us.
- If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment. Reshipping to a corrected address is free.
- Orders that are undeliverable and never claimed may be refunded minus the original shipping cost where shipping was charged.
8. Lost, Stolen, or Damaged Packages
Damaged in transit: Photograph the outer box and the product, then contact us within 7 days of delivery. We will ship a replacement or issue a full refund — your choice.
Lost in transit: If tracking shows no movement for 10 business days, contact us. We will file a carrier claim and either reship the item or refund you in full.
Marked delivered but not received: Check with neighbours and your local carrier office first. If the package still cannot be located, contact us within 7 days of the delivery scan and we will work with the carrier on your behalf.
9. Split Shipments
If you order multiple items, they may ship in separate packages from the same warehouse. You will receive a tracking number for each package. Split shipments never cost you extra.
10. Order Cancellation
You may cancel an order free of charge any time before it ships. Once a tracking number is issued, the order has shipped and must be handled through our Returns and Refunds Policy.
To cancel, email us immediately with your order number.
11. Contact Us
Questions about shipping, delivery times, or a specific order:
Email: liugood10@gmail.com
We reply to all shipping enquiries within 1 business day.
Please include your order number so we can help you faster.
Related pages: Returns and Refunds · Track Your Order · FAQ · Terms of Service